Law Firm Management

Ep 149 – The Law Firm Mentor

On the show today we talk with lawyer, business coach, and law firm mentor, Allison Williams, about growth, organization, productivity, marketing, and more!

 

 

 

 

 

Let’s Take the Guesswork Out Of Law Office Management

Today’s Hot Take is from MyCase.com,“How to Manage Your Small Law Firm Like a Business,” by Jared Correia. He writes:

“The reason lawyers fail as business owners is because they do something in running their businesses that they would never do in their substantive case work: they guess, all the time.”

The solutions lie in data, delegation, tech.

Your clients want a PERSON – not a lawyer”

Allison Williams is the founder of Williams Law Group, a full service family law firm where
she is a Fellow of the American Academy of Matrimonial Lawyers, is Certified by the New
Jersey Supreme Court as Matrimonial Law Attorney, and is certified by the National Board of Trial Advocacy in Family Law.

After taking Williams Law Group from start-up to a multi-million dollar business in 3.5 years, Allison created a second business, Law Firm Mentor, where she provides business coaching services for Solo and Small Law Firm attorneys helping them grow their revenues, crush chaos in business and make more money.

Learn more about Allison Williams HERE

Get More Information About Marketing, Management and Leadership for Law Firms

Be sure to listen to the entire podcast episode for information and conversation about law firm management, law firm leadership and how to create a system for success in your firm.  If you want more LAWsome subscribe to the show on your favorite podcast platform, and for the latest in legal marketing insights and information be sure to subscribe to the Consultwebs Newsletter here –>SUBSCRIBE<—

Ep 146 – Referral Marketing for Law Firms

Today on the show we’re talking about referrals – how to get them, how to give them, and how not to be a weirdo about it, with Stacey Brown Randall.

 

 

 

 

 

 

 

Five Simple Tips for Increasing Referrals

Today’s Hot Take is from AttorneyAtWork.com,“Five Simple Tips for Increasing Referrals,” by Mike Margol. The five tips are:

1 – Recognize existing sources
2 – Speak up – mention the referral process along the way –
3 – Disbursement doesn’t have to mean dispatchment
4 – Brand the process – email sigs, stickers
5 – One Sheet – with all your deets

Regarding #5, he writes:

“Consider creating a simple one-page flyer with your photo, contact information, bio, and any other pertinent information that might be helpful to a potential referral source. You can give the flyer to lawyers in your referral network, professional partners in associated industries and past clients.

You want to make it easy for your referrers to advertise on your behalf. This type of promotion is inexpensive and essentially evergreen. To go the extra mile, hire a graphic designer to make your flyer stand out from the crowd. Appearance counts.”

Interesting idea, and in the world of media/podcasting, one-sheets are common, but seems a little bit of a stretch in this setting. Honestly – how would you feel if someone handed you something like this?

“Dive Into Understanding Your Referral Relationships”

Stacey Brown Randall is a member of the business failure club, a contrarian on how to generate referrals and a supporter of the entrepreneurial dream.

Through her programs, Stacey provides a roadmap to take control of your business. Stacey is a three-time entrepreneur, author of the award-winning book Generating Business Referrals…Without Asking, and host of the Roadmap to Grow Your Business podcast.

Stacey’s clients include well-known corporations and franchises such as Bank of America, Mass Mutual, International Minute Press, and Real Living Real Estate but her focus is on small business owners and solopreneurs.

Learn More About Stacy Brown Randall HERE

Get More Information About How To Do Referrals Right & Get More of Them

Be sure to listen to the entire podcast episode for information and conversation about law firm management, law firm referrals and how to create a better system for your referral network.  If you want more LAWsome subscribe to the show on your favorite podcast platform, and for the latest in legal marketing insights and information be sure to subscribe to the Consultwebs Newsletter here –>SUBSCRIBE<—

Ep 145 – Clio Cloud Conference 2020

Today we’re talking about Clio: the just released 2020 Legal Trends Report, highlights from Clio Cloud Conference, and we are joined by none other than Clio CEO, Jack Newton.

 

 

 

 

 

 

 

The Opportunity for Better & The Aggregation of Marginal Gains

Today’s Hot Take is Clios’s 2020 Legal Trends report. They write:

“There won’t be any one solution to overcoming the many challenges that 2020 has surfaced. The sheer magnitude of what we’re up against can seem overwhelming, but even the smallest actions begin to add up. This is where the  aggregation of marginal gains (a concept discussed in greater detail in Part 2) is critical. The principle of the idea is that the adoption—and continuous application—of many small improvements will, over time, achieve meaningful, long-term change.

The aggregation of marginal gains is a powerful framework that doesn’t just promise results—it opens up many paths to success. Any one action can create positive results down the road, but many actions can dramatically alter the course and speed toward improvement. 2020 will be a pivotal year in steering the future direction of legal, of which technology is becoming a central factor of vision and innovation.”

There’s a ton to unpack here – it’s 92 pages long – but they break it into sections:

How Times of Crisis Affect Legal

Aggregation of Marginal Gains

Firm Success Centers on Clients

A New Vision for Cloud-based, Client-centered Legal Practice

Addressing Underserved Legal Markets

The Future of Law Will Be Cloud-based by Design

Get you copy of the Clio 202 Legal trends report HERE

“Firms Feel Overwhelmed Because They Think They Have to Adopt Everything All At Once. Changes Happen Incrementally.”

Jack Newton is an author, entrepreneur, and CEO / Co-Founder of Clio, the undisputed leader in cloud-based legal technology offering practice management, CRM and client intake software. And here, in the midst of ClioCloud9, the world’s biggest legal conference – gone virtual – Jack carved out some time to sit with the LAWsome podcast for an insightful and entertaining interview.

Learn more about Jack Newton and Clio HERE

Get More Information About Legal Trends, Law Firm Management and Lawyers in the Cloud

Be sure to listen to the entire podcast episode for information and conversation about keeping your firm productive during these challenging times, ensuring your law firm is using the cloud effectively, how to future proof your business and more.  If you want more LAWsome subscribe to the show on your favorite podcast platform, and for the latest in legal marketing insights and information be sure to subscribe to the Consultwebs Newsletter here –>SUBSCRIBE<—

Ep 141 – Making Good Decisions in Bad Times

Today we’re talking about making good decisions in bad times with science, first with an article from Kabiri Consulting, and then we talk to decision scientist, Dr. Nika Kabiri!

 

 

 

 

 

 

 

“You Don’t Make Better Decisions By Perseverating”

Today’s Hot Take is from KabiriConsulting.com,“5 things you can do to make better decisions (from someone who is tired of “5 things” lists),” by Dr. Nika Kabiri. She writes:

“My expertise is needed because none of our decisions are 100% in our control. It’s scary but true. Our biases force us to ignore pertinent information. Our mental short-cuts cause us to inaccurately calculate the likelihood of outcomes. Our emotions force us to be impulsive. Our peers push us to conform. We can’t help it.

And it’s not our fault. Because we’re human, our decision-making is peppered with glitches.”

This is a great article with excellent, practical advice broken down into 5 key points:

“Each of these tips alone can make an impact, so if you choose only one and commit, you’ll be on a better path. Bottom line: you don’t make better decisions by perseverating. You do it by understanding how decision-making can go wrong and then correcting for it. Sometimes it’s as easy as setting your decision aside, getting some good sleep, talking to someone you haven’t talked to for a while, and asking them – and yourself – the right questions.”

“Inward focus isn’t always going to work against biases.”

Dr. Nika Kabiri has spent over two decades studying how people make decisions in a variety of contexts, including society, business, and politics. She received her PhD and Masters in Sociology at the University of Washington, a JD from the University of Texas School of Law, has led research projects for clients in the non-profit, retail, tech, and legal sectors, including directoral stops at Avvo and Ipsos, a market research company.

Now, Nika brings her unique combination of market research expertise, consumer behavior insights and rigorous academic training to Kabiri Consulting, which helps businesses effectively influence consumer behavior and make better decisions on their own – we are very grateful she could find the time to join us today.

Learn more about Nika Kabiri HERE

Get the book “Business Development for a New Legal Ecosystem” HERE

See Nika at Clio Cloud Conference (Oct 13 – 16) – reserve your spot HERE

Get More Information About Decision Science, Legal Consumer Behavior, and Data Based Marketing

Be sure to listen to the entire podcast episode for information and conversation about why people make the choices they do, how to use data to understand decisions and how to apply these ideas to your law firm decision making.  If you want more LAWsome subscribe to the show on your favorite podcast platform, and for the latest in legal marketing insights and information be sure to subscribe to the Consultwebs Newsletter here –>SUBSCRIBE<—

 

Ep 140 – Data Driven Decisions in the COVID Legal Marketplace

Today on the show we’re talking about data driven decisions in the COVID 19 legal marketplace, first with LexisNexis Director of Strategy for Solos & Smalls, Parker Bedsole!

 

 

 

 

 

 

 

5 Steps to a Data-Driven Legal Practice

Today’s Hot Take is from LegalExecutiveInstitute.com,“5 Steps to a Data-Driven Legal Practice” by
David Curle. He writes:

“Lawyers, like other professionals, work with a staggering amount of data. Much of that data, however, is not currently exploited to help support legal professionals’ legal decisions, client advice, or business strategies such as pricing. “

The 5 steps are:

  • Walk before you run and start with the low-hanging fruit
  • Identify and organize your data
  • Clean up your data
  • Collaborate with those who know data well
  • Build a data-driven culture in your organization

The first step in making data-based decisions is to identify a problem, so while all this is good, be sure you are collecting and analyzing data for a purpose – such as practice area pivots or personnel decisions.

“There Are Opportunities Out There And Resources Available”

Parker Bedsole is the Director of Strategy for LexisNexis’s small and specialized law firm business segment. Parker is an economist by training with a background in management consulting, and has worked with McKinsey+, Deloitte, is a startup founder and rabid Georgia Bulldog, but he’s putting it all on pause for a few to join us here today.

Learn more about Parker Bedsole HERE

Visit LexisNexis HERE

Get More Information About Small Law Firm Practice Area Trends, Data Based Decisions, And The Future Of Small Firm Management

Be sure to listen to the entire podcast episode for information and conversation about issues small law firm owners face, successful practice management, key business metrics for growth in the law firm and more. If you want more LAWsome subscribe to the show on your favorite podcast platform, and for the latest in legal marketing insights and information be sure to subscribe to the Consultwebs Newsletter here –>SUBSCRIBE<—

 

Ep 139 – Fireproof Marketing Advice for Law Firms

We’re talking about branding, marketing, and advertising for lawyers with an article from Consultwebs, and then we interview master legal marketer, attorney and author of “Fireproof: A Five-Step Model to Take Your Law Firm from Unpredictable to Wildly Profitable,” Mike Morse.

 

 

 

 

 

 

 

Effective Law Firm Advertising Needs To Do Three Things

Today’s Hot Take is from Consultwebs.com,“Will Marketing and Advertising Cheapen My Law Firm?” by Jacob Sanders: “It’s a question that mostly goes unasked, but not unrecognized, by lawyers and law firms entering into marketing or advertising partnerships.

EFFECTIVE LAW FIRM ADVERTISING NEEDS TO DO THREE THINGS.
1 – Get Noticed

2 – Build Memorability

3 – Drive Action/Outcome

Take the hammers, eagles, and pirates or leave them, the main point stands: Consistent advertising and branded marketing does not cheapen a law firm. It enriches and expands a firm’s book of business.

These lawyers are confident in these branded choices and have committed their advertising strategies to be inclusive of memorable concepts at every marketable opportunity.”

“Data Is A Smoke Detector”

Mike Morse is the founder of Mike Morse Law Firm, the largest personal injury law firm in Michigan. Since its foundation in 1995, Mike Morse Law Firm has grown to 150 employees, served 25,000 clients, and collected more than $1 billion. A household name in Michigan, and Author of “Fireproof: A Five-Step Model to Take Your Law Firm from Unpredictable to Wildly Profitable.”

Get “Fireproof: A Five Ste Model To Take Your Law Firm From Unpredictable to Wildly Profitable” HERE

Learn more about Mike Morse HERE

You should check out his YouTube Channel and his PODCAST too.

Get More Information About Authenticity, Legal Marketing, and Growing Your Law Firm

Be sure to listen to the entire podcast episode for more information and conversation about online marketing, connecting with your audience, growing your law firm and more.  If you want more LAWsome subscribe to the show on your favorite podcast platform, and for the latest in legal marketing insights and information be sure to subscribe to the Consultwebs Newsletter here –>SUBSCRIBE<—

 

 

 

 

 

© 2020 Consultwebs

 

 

 

 

 

Ep 138 – Law Firm Management Mastery

We’re talking about leadership and management in law firms, first with an article from AboveTheLaw and then we talk to entrepreneur and coach, Kris Plachy, about how to improve your management systems, set expectations and goals with your law firm staff.

 

 

 

 

 

 

 

Why Exactly Do These Firms Stick With A Managing Partner Model?

Today’s Hot Take comes to us from the mighty AboveTheLaw,“Lawyers Aren’t Necessarily Good Managers… So Why Do We Let Them Manage Firms?” by Joe Patrice. He writes:

“It’s simply bonkers for an efficiency-minded company to have a CEO with a divided attention, and yet that’s what most elite law firms do every day. But worse than dividing loyalties is the risk of the infamous Peter Principle, that everyone is promoted to the level of their own incompetence. The world’s greatest rainmaker doesn’t necessarily make the best at balancing office supply budgets, and yet firms assign the latter tasks on the basis of skill at the former.”

We hear words like “manager” and “leader” all the time, and there have been many articles and books on the differences between them, how to be better at them, etc. We’ve said it ourselves, it’s difficult to run the shop and work in the shop at the same time, but here we are again.

You don’t have to be everything. It might be your name on the letterhead, but that doesn’t mean it’s in your best interest to to have a hand in the daily operation of  your firm – which is what you have to do to be a manager. You are the owner and the leader and there’s nothing wrong at all with delegating, but in order to do so you have to give up some control, which is where most business owners struggle.

“You Have To Go Through The Ring of Fire of Management”

Through her over twenty-five years of leading and managing and now over eight years leading her own business, Kris Plachy has culminated her work into management practices applied by leaders all over the world. Together with her team, Kris combines business acumen, exceptional coaching skill, and sound, relevant and immediately applicable practices that literally change how much women both lead and love their businesses.

Learn more about Kris Plachy HERE

Get More Information About Marketing, Management and Leadership for Law Firms

Be sure to listen to the entire podcast episode for information and conversation about law firm management, law firm leadership and how to create a culture of success in your firm.  If you want more LAWsome subscribe to the show on your favorite podcast platform, and for the latest in legal marketing insights and information be sure to subscribe to the Consultwebs Newsletter here –>SUBSCRIBE<—

Ep 136 – Six Steps to a Million Dollar Law Firm

On the show today we’re talking about visualization, success and million dollar mindsets, with lawyer/entrepreneur Wendy Witt, as we explore her “Six Steps to a Million Dollar Law Firm”

NEWS – https://lawsome.info/3fdDKxU
GUEST – http://bit.ly/WendyWittLAWsome

Ep 135 – Taking your Law Firm from Panic to Profit

We talk about law firm development, management, and money metrics with Brooke Lively from Cathedral Capital.

 

 

 

 

 

 

 

Top 5 Reasons Why Lawyers Lose Money

Today’s Hot Take is from Americanbar.org,“Top 5 reasons Why Lawyers Lose Money,” by Gary Allen and Lynda Artesani. The reasons are:

“1 – Timekeeping

2 – Invoicing

3 – Retainers

4 – Choosing the wrong client

5 – Not hiring pros”

This article is coming at it from an accounting/book-keeping perspective, but the list could actually be applied more generally. We hear time and again how lawyers don’t have things a certain way or it’s different for law firms, but the reality is there are many parallels to other service-based businesses, and for some reason it’s not acknowledged.

The administrative side of running a business may not be the most exciting part of having your own law firm. In may cases it’s seen as a distraction from the real work of practicing law – and this is where the trouble starts. If you can’t get these business fundamentals down, get some kind of processes established, then you will get swallowed up by the bill paying and book-keeping. This is the business management equivalent of not seeing the forest because of the trees – except this is not seeing the money drifting away because you’re too busy going from task to task and putting out fires.

In poker, if you have a behavior or barrier that causes you to misplay hands, it’s called a “leak,” because you will leak money until you get it fixed. Same thing with this list – fix these leaks in your firm’s processes and you can take back the time and money you’ve earned.

“Everyone has a different definition of profit”

Brooke Lively is the President and Founder of Cathedral Capital, which specializes in helping entrepreneurs turn their companies into profitable businesses. Prior to consulting, Brooke was the full-charge administrator for a seven-figure small law firm which she helped to build from the ground up. Her 6 Key Numbers book series which includes, 6 Key Numbers Every Entrepreneur Should Know and 6 Key Numbers Every Psychologist Should Know is soon to be followed by an edition for Attorneys.

Learn more about Brooke Lively and Cathedral Capital HERE

Get More Information About Being Better in Business, Finances and Entrepreneurship

Be sure to listen to the entire podcast episode for information and conversation about issues business owners face, successful financial management, key business metrics for growth in the law firm and more. If you want more LAWsome subscribe to the show on your favorite podcast platform, and for the latest in legal marketing insights and information be sure to subscribe to the Consultwebs Newsletter here –>SUBSCRIBE<—

 

Ep 134 – Leadership & Empowerment in the Law Firm

We’re talking about leadership, ownership and empowerment, with entrepreneur, leadership development expert, Keynote Speaker, & Best-Selling Author, Peter Montoya.

 

 

 

 

 

 

 

Inspire Your Team To Take Ownership

Today’s Hot Take is from the greatest site on the internet Inc.com,“6 Disciplines of Leadership That Inspires Ownership,” by Gene Hammett. He writes:

“Ownership is the feeling of owning the results. When employees feel ownership for what they are doing, they go beyond just taking responsibility. They bring innovation to the job. They don’t turn off their brains at 5 o’clock. With big growth goals, how do you motivate employees to take OWNERSHIP of those goals?

Leaders told me to spark that sense of ownership, they tried the following six practices.
1. They create a one-of-a-kind brand
2. They include people from all levels when crafting vision
3. They embrace radical transparency
4. They empower others to take risks
5. They understand employees’ personal goals
6. They allow employees to be brand ambassadors”

These are all good starting points in our opinion, but there is one missing item on the list. If you truly want employee buy-in, innovation, growth mindset and all those other aspirational terms, item number 7 on the list would be “compensation.” That is literal “buy-in” and without it you will be hard pressed to have anyone share the same dedication to goals as ownership. Look at it this way – if the company fails, they find other jobs, but you are out of business, so if you really want employees to take ownership, put your money where your mouth is.

“Power is the ability to achieve intended results.”

There are gifted speakers, there are best-selling authors, and there are successful entrepreneurs… but rarely do you find all three in one person. Peter Montoya is that rare exception – a thought leader, skilled orator, powerful coach, and seasoned entrepreneur, Peter has traveled the globe, educating thousands and revolutionizing how organizations develop high-performance teams, and now he brings the heat to the LAWsome Podcast.

Learn more about Peter Montoya HERE

Get More Information About Leadership, Culture and Law Firm Management

Be sure to listen to the entire podcast episode for information and conversation about the power of  leadership, positive management techniques, culture and how to build your law practice. If you want more LAWsome subscribe to the show on your favorite podcast platform, and for the latest in legal marketing insights and information be sure to subscribe to the Consultwebs Newsletter here –>SUBSCRIBE<—